Independent Solutions Consultant — Columbus, OH (Remote)
July 2026 – Present · Previously November 2011 – October 2024 · Accepting engagements
- Solo advisory and delivery for organizations with no supporting firm behind them — OCCRRA, Marana Healthcare, nonprofits, government-adjacent clients. Full-lifecycle ownership as the only technical resource: custom theme and plugin development, solution design, hosting, migration, security, accessibility, training.
- Client relationships sustained for years, several past a decade — the only real measure of whether the work held up. Translated technical decisions for non-technical stakeholders and boards, then executed them.
Pressable (Automattic) — Senior Solutions Architect / Technical Account Manager
October 2024 – July 2026 · Remote
Sole technical account manager for Pressable's highest-value enterprise WordPress portfolio. Authored tooling that shipped as how the whole organization operated.
- WordPress.com and WordPress VIP to managed-host migration tooling, including automated Gutenberg block replacement. Thousands of migrations through the WP Engine / Automattic disruption; trained support teams on the playbook.
- Authored the org's load-testing and capacity-planning tool, its primary instrument for infrastructure sizing and performance validation. Released publicly as MicroChaos CLI (PHP, WP-CLI) — load testing from inside WordPress for managed environments where external tools are blocked, simulating authenticated users, WooCommerce flows, REST endpoints, and warm or cold cache.
- WooCommerce performance engineering that cut full seconds off checkout flows and preserved multi-six-figure accounts that were actively churning.
- Performance-audit workshop pattern — backend profiling, architecture review, tailored remediation. Adopted org-wide; enterprise customers called it more valuable than paid consulting engagements.
- 100+ competitive technical evaluations and enterprise pilots — frontend comparison, backend architecture analysis, empirical capacity math — roughly 45 through a harness I automated.
- Partnered with Fortune 500 technical leadership through C-suite on infrastructure strategy, translating architecture tradeoffs into revenue, risk, and cost terms. Delivered a live full-stack WordPress performance walkthrough for The WP Minute (May 2026).
Forefront Web — Lead Support Developer · Dublin, OH (Remote)
July 2020 – October 2024
Led development and support across 300+ web properties, and rebuilt customer engagement from reactive ticket-handling into structured technical enablement.
- Cut average resolution time from 2–3 weeks to under 2 days by redesigning workflows and adding proactive outreach.
- Built technical training for junior developers and authored Digital Security for Website Owners for the client base; the security enablement program tripled return business from high-trust enterprise clients.
InflatableOffice — Web Developer · Akron, OH (Remote)
February 2018 – May 2020
Custom ecommerce platforms; infrastructure for 300+ client sites across 10+ servers.